![]() Note: if a message appears asking "Would you like to install this device software?", click on "Install". Select "Desktop" and then click on "OK".Select "Browse my computer for driver software.".Click (left-click) on "Update Driver Software.".Right-click on "QUAD-CAPTURE" in the "Other devices" section of the Device Manager window.In the left panel of the System window, click on “Device Manager”.On the top-right of the Control Panel window, set the “View by:” to “Small Icons”.Click on the Windows (or Start) icon on the bottom left of your screen.Connect the QUAD-CAPTURE to your computer via USB and then turn the unit on-do not connect the QUAD-CAPTURE through a USB hub.Close the window so that only the Desktop is visible.Select "Desktop" as the destination and then click on "OK" (or "Unzip").Note: If you have WinZip installed, select instead "WinZip", click on "Extract to." and then skip to step 7. Right-click on the downloaded driver and then select "Extract All." An extraction destination window will appear.Open the folder location on your computer that you downloaded the driver to.After the download has completed, close down all software on your computer.Be sure to note where on your computer's hard drive you are downloading the driver to (e.g.Download the correct driver for the version of Windows being used:.If the driver will not install, the following article troubleshoots Windows 10 specifically: Windows 10 users: The driver installs automatically when the QUAD-CAPTURE is connected and there's no need to manually download the driver. If system monitoring software such as anti-virus programs are installed on your computer, you must close them until you’ve finished installing the driver. Close system monitoring/anti-virus software before installing.When installing, you must log on as a user with administrative privileges on your computer.The following steps will guide you through an alternative driver installation process in the event that you are receiving an error message or the driver will not install properly on your computer.
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